Performance Excellence Implementation

Leading the Quality Movement in Botswana and the world,
Rise and Shine is an institute for professional development.

The role of any company should be to stay in business and provide jobs hence the need to create constancy of purpose for improvement of product and service. The need to adopt new philosophy means the company no longer puts up with poor quality and bad attitudes in the workplace.

Quality comes from relentlessly improving the processes that make the product and it is management's responsibility to constantly improve processes, products and services, while reducing waste. Every employee from top to bottom will have to be educated in total quality, statistical tools, continual improvement methods and teamwork. It takes action to accomplish the transformation. Everyone must be involved and the top levels must be committed to support and facilitate the effort.

We work side-by-side with businesses to design solutions tailored to the organization's needs and deliver unprecedented results with a lasting impact.

"Performance Excellence is our expertise and Implementation is our focus."


ABOUT RISE AND SHINE CONSULT

To be a global total quality institution of choice

Rise and Shine Consult (Pty) Ltd is an established Performance Excellence Consulting Company. It is a 100% Citizen owned company with highly experienced and highly rated Lead Consultants having combined expertise in the following areas:

  • Economic Research
  • Strategy Management
  • Total Quality Management (Including ISO 9001 Certification)
  • Change Management
  • Organisational Development
  • Monitoring & Evaluation
  • Balanced Scorecard
  • Smart Work Ethics Facilitation

Vision

To be a global total quality institution of choice.

Mission

To enhance enterprise competitiveness and growth through implementation of Total Quality Management and Continual Improvement Methods.

Values

  • Excellence
  • Professionalism
  • Authenticity
  • Exactness

RATIONALE FOR CHANGE

Need to build a Performance Excellence culture

Organizations look at total quality as just another management innovation rather than a whole new way of doing business that requires an entirely new corporate culture. Too few organizations begin the implementation of total quality with the long-term commitment to change that is necessary for success.

The reality in businesses is that current state thinking is not good enough for competition of tomorrow.

There is need to build a Performance Excellence culture that puts into effect innovative and systemic improvements that work together to support the value stream. There is need to create a comprehensive performance management system where everyone continuously pursues excellence in capability, effectiveness, and responsiveness.

Implementing Total Quality Management will lead you to success. It isn't easy, but it's worth doing. The easy part will come after total quality is in place and performance and quality are improving, while simultaneously costs and time required are declining.


STRATEGIC FOUNDATIONS

Create Close and Lasting Relationships

Our way of conducting business will help create close and lasting relationships with the majority of our clients. Based on trust, our leading-edge advisory services will result in streamlined efficiencies and concrete gains to our clients' bottom line.

Driving this level of service is a set of values that clearly define the Rise and Shine experience:

Excellence:

We only recruit qualified and accomplished individuals who have distinguished themselves as the best in their chosen fields of expertise. Performance Excellence is our expertise and Implementation is our focus.

Professionalism:

In our experience, the more inclusive the relationship with our clients’ team, the better the outcomes. We work side-by-side with our clients to design solutions tailored to the organization's needs and deliver unprecedented results with a lasting impact.

Authenticity:

We are in the business of providing business advice, so everything we do is based on data analysis that is intensely scrutinised so as to provide realistic and reliable outcomes.

Exactness:

One of the basic tenets of total quality is management by facts. Management by facts requires that each decision, each solution to a problem, is based on relevant data and appropriate analysis. The total quality tools that we apply make collecting and analyzing data easy. Their use will ensure better decision making, better solutions to problems, and improved productivity, products and services. Virtually no one can function in an organisation that has embraced total quality without some or all of these tools.


RISE AND SHINE EVOLUTION AND EXPERTISE

What We Have To Offer

Our Services include the following:

  • Organisational Excellence: Adoption of the quality approach to achieve excellence. A customized solution for your workplace. Do not wait until your organization is truly facing the possibility of going out of business.
  • Total Quality Management (TQM) Implementation: A step by step process to ensure that you enjoy the full benefits of TQM, accruing to both the enterprise and the employees.
  • ISO 9001 Quality Management System (QMS) Certification: ISO 9001 specifies the requirements that your QMS will need to meet in order for your organization to become certified to the standard. We facilitate the process.
  • Strategy Management (Design, Planning and Execution): Focusing attention on objectives to achieve a balanced set of results that meet both the short and long term needs of their stakeholders and being able to base decisions on measured data.
  • Continual Improvement Methods: Adoption of continual improvement methods such as Kaizen, CEDAC, Lean, Six Sigma, Lean-Six Sigma and more. Also provide support to help the organisation curb issues relating to uncertainty, and ensure that the transition towards total quality is smooth.
  • Monitoring & Evaluation: Assessing and refining the deployed approaches based on monitoring and analysis of the results achieved and on-going learning activities.
  • Economic Research: Gathering data to examine different industries and value chains to find the best solutions to the most difficult problems, then implement them to fix the system.
    Research Areas
    1. Research support programme for different organizations.
    2. Investor facilitation services including Project management support to potential investors.
    3. Public Policy Reserach
  • Training: Providing total quality education and support right from the time the organisation endeavors to adopt the Total Quality Approach to doing business and achieve excellence.
    Rise and Shine is a BQA accredited Education and Training Provider (ETP) and that all our courses have been accredited.

View/Download Our Courses List

OUR KEY AREAS OF FOCUS

Continuously Pursue Excellence

At Rise and Shine Consult (Pty) Ltd, we help you build a Performance Excellence culture that puts into effect innovative and systemic improvements that work together to support the value stream. We create a comprehensive Performance Management System (PMS) where everyone continuously pursues excellence in capability, effectiveness, and responsiveness.

We offer this systemic methodology to a variety of dilemmas. Whether enhanced performance in existing manufacturing processes or problem-solving capabilities is needed or a new approach to supply chain, asset reliability or product development is required, we can help. We examine different industries and value chains to find the best solutions to the most difficult problems, then implement them to fix the system. This is the foundation for Performance Excellence - the holistic approach to any business problem that ensures what is fixed, stays fixed.


RISE AND SHINE MANAGEMENT AND STRATEGIC POSITIONING

Network of Seasoned Specialists

Integral to our methodology is the sharing of skills with your staff so as to ensure the continuity and sustainability of the successful conclusion of our consultation process. In fact, we provide innovative and comprehensive in-house skills transfer comprising mentorship programmes, coaching and on-the- job-training that will deliver enhanced learning that bolsters enthusiasm levels and knowledge retention.

Rise and Shine functions through a network of seasoned specialist who bring with them a level of expertise and experience that is second to none, across a wide variety of industry sectors. We ensure that these individuals are not only of the highest calibre, but are also responsive to your specific needs through close collaboration with your core team.

Mr. Thabo M. Motlhabane (MANAGING DIRECTOR)

Bachelor of Arts in Social Sciences (BASS): Statistics & Economics- University of Botswana, Gaborone, Botswana
Master of Science: Strategic Quality Management (SQM)- University of Portsmouth, Portsmouth, UK
Doctorate of Business Administration (DBA) Candidate:Unicaf University, Zambia

An experienced Strategist, Quality Professional, Change Management Specialist and Balanced Scorecard Practitioner. A Policy Analyst with extensive research skills and analytical abilities, augmented by a strong grounding in statistical and economic concepts. Knowledgeable in developing policies and strategies based on researched data-driven approaches.

Expertise includes managing organisational performance, designing and executing organisational strategy and innovative approaches to doing business. Possesses strong organisational, leadership and excellent communication skills, enjoys team work and promotes good team spirit. Accomplished Researcher, have produced a research paper on ISO 9001:2008 Certification in Botswana. Also a certified Smart Work Ethics Facilitator.

View/Download Thabo Motlhabane's Bio

Mr. Tonderayi Godfrey Usada (LEAD CONSULTANT)

Bachelor of Business Administration: Internal Audit- University of South Africa, RSA
Advanced Project Management: Information Technology- University of South Africa, RSA
Master of Science: Project Management- University of Sunderland, Sunderland, UK

An all-round Information Communication and Technology Services Consultant with Project Management, Information Technology (IT) technical and IT sales skills. Expertise include IT Consultancy around IT Strategy and SOUR development to IT Technical solutions implementation such as Electronic Documents Management Systems (EDMS), Electronic Records Management Systems (ERMS), Website Design and Custom Web Applications.

Influences management decisions around new technology and innovations. A trainer and motivator of teams including people at all levels within the organisation. Possesses strong organisational and leadership skills and expert knowledge of Business and Accounting. Conversant with various monitoring and evaluation tools for Project Management, Records Management and Business Management.

Mr. Mpaphi Tsholofelo (LEAD CONSULTANT)

Bachelor of Art: Economics- University of Botswana, Gaborone, Botswana
Post Graduate Studies: Public Administration- Australian National University, Canberra, Australia
Masters in Public Policy: Australian National University, Canberra, Australia
PhD in Public Policy (Candidate): Victoria University of Wellington, Wellington, New Zealand

Mr Mpaphi Tsholofelo is a Doctor of Public Policy Candidate having previously attained a BA in Economics, a Masters in Public Policy and Graduate Diploma in Public Administration. He is a seasoned policy, governance professional and economic diversification specialist and an accomplished researcher with a proven record of 10+ years' experience ranging from governmental policymaking to academia, business and international development community.

A Policy Analyst possessing excellent analytical capabilities and research skills, augmented by a strong grounding in economic concepts. Adept at bridging the gap between people, process and technology to increase productivity. Knowledgeable in policy and strategy development based on empirical research data-driven approaches.

Expertise includes strategic planning, stakeholder management, leadership and management and formulate and execute strategies and policies and innovative approaches to doing business. He possess strong organisational, and training, mentorship and excellent communication skills, and promote development of careers of highly engaged teams through innovative programs. As an accomplished Researcher, he has produced a paper and several conference papers with University of Botswana Department of Economics and Policy and Governance at Crawford School of Public Policy.

Mr. Moagi Kefaeng (CONSULTANT)

Bachelor of Arts (Hons): Industrial Design- Limkokwing University of Creative Technology, Gaborone, Botswana
Certificate BOS ISO 9001:2015: Quality Management Systems- Botswana Bureau of Standards, Botswana
Certificate: Measurement Systems Analysis- The House of Quality, Botswana

A graduate in Honors Degree in Industrial Design (Product Design) with additional certificates in Quality Management Systems BOS ISO 9001:2015 and Measurement Systems Analysis. Added to that is technical skills and knowledge of Engineering, Quality Management, Design Principles & Software, Economics, and Human Behavior in all organizations.

CONTACT US

We Would Love To Hear From You

You can reach us on the following contact details or use the form below to send your message to us directly from the Website.

Rise and Shine Consult

Enquiries

Cell: (+267) 74 602 301 | (+267) 74 407 190

Email: info@riseandshine.ac.bw

Social: Rise and Shine Facebook Page

Post: P O Box 1669, Gaborone, Botswana

Address: Plot 10263, Extension 39, Gaborone, Botswana

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